“If there is any one secret of success,” said Henry Ford, “it lies in the ability to get the other person’s point of view and see things from his angle as well as your own.” This is empathy. Not an easy undertaking, even though scientists have now proven that we are indeed wired for empathy.”
1 - Don’t Take for Granted the Most Important People in Your Life
2 - Understand this Universal Human Fear
3 - Cultivate an Executive Presence
4 - Stop Negative Listening Habits
5 - Beware of the Pygmalion Effect